Last Updated: 27 August 2026
Steadfast (“we,” “us,” “our,” “Company”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website steadfastherambh.com or interact with us regarding our note counting machines, mixed value counting machines, and paper shredding machines (“Products”).
By using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website.
1. Information We Collect
We may collect the following types of information:
a) Information You Provide Directly
- Name, phone number, email address, and business/shop name
- Address and location details (for delivery or service purposes)
- Messages, inquiries, or communications sent via WhatsApp, Contact Us forms, phone, or email
- Any information shared during a purchase or service request
b) Information Collected Automatically
- IP address, browser type, and device information
- Pages visited, time spent on the website, and referring website
- Cookies and similar tracking technologies (see Section 5)
We do not collect payment card details through the website, as pricing and orders are handled directly via WhatsApp or Contact Us communication.
2. How We Use Your Information
We use the information we collect to:
- Respond to product inquiries and provide pricing
- Process orders, deliveries, and after-sales service
- Provide customer support and handle warranty or return requests
- Improve our website, products, and services
- Send updates, offers, or communications (only where you have consented)
- Comply with legal obligations and protect against fraud
3. How We Share Your Information
We do not sell or rent your personal information. We may share your information with:
- Service providers — such as courier/logistics partners, for order delivery
- Technology providers — such as our website hosting (WordPress/WooCommerce) and communication platforms (e.g., WhatsApp Business)
- Legal authorities — where required by law, regulation, or valid legal process
Any third parties we work with are expected to handle your data securely and only for the purposes we specify.
4. Data Storage & Security
- We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.
- However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
- Your information is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
5. Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality and user experience
- Understand how visitors use our site
- Support features such as product browsing
You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.
6. Third-Party Links
Our website may contain links to third-party platforms, including our social media pages (Instagram, Facebook) and WhatsApp. We are not responsible for the privacy practices or content of these third-party platforms. We encourage you to review their respective privacy policies.
7. Your Rights
Depending on applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Request correction or updating of inaccurate information
- Request deletion of your personal information, subject to legal or contractual obligations
- Withdraw consent for marketing communications at any time
To exercise these rights, please contact us using the details in Section 10.
8. Children’s Privacy
Our website and Products are intended for business and professional use. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us so we can remove it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.