Last Updated: 27 August 2026

Welcome to Steadfast (“we,” “us,” “our,” “Company”). These Terms and Conditions (“Terms”) govern your use of our website [insert website URL] and any purchase, inquiry, or interaction related to our products, including note counting machines, mixed value note counting machines, and paper shredding machines (“Products”).

By accessing our website or purchasing our Products, you agree to be bound by these Terms. If you do not agree, please do not use our website or purchase our Products.

1. General Information

Steadfast is a company based in India engaged in the sale and distribution of currency counting machines, mixed value counting machines, and paper shredding machines for personal, commercial, and institutional use.

All content on this website — including product descriptions, images, pricing information, and branding — is the property of Steadfast unless otherwise stated.

2. Product Information & Pricing

  • Product specifications, images, and descriptions are provided for general reference and may vary slightly from the actual product.
  • Pricing is not displayed on the website. Customers must contact us via WhatsApp or the “Contact Us” option to receive current pricing.
  • Prices, when quoted, are subject to change without prior notice and are confirmed only at the time of order placement.
  • We reserve the right to modify, discontinue, or update any Product without prior notice.

3. Orders & Payments

  • Orders are confirmed only after direct communication (via WhatsApp, phone, or email) and mutual agreement on price, quantity, and delivery terms.
  • Payment terms will be communicated at the time of order confirmation.
  • Steadfast reserves the right to refuse or cancel any order at its discretion, including in cases of pricing errors, stock unavailability, or suspected fraudulent activity.

4. Shipping & Delivery

  • Delivery timelines will be communicated at the time of order confirmation and may vary based on location and product availability.
  • Steadfast is not responsible for delays caused by courier/logistics partners, natural events, or circumstances beyond our reasonable control.
  • Risk of loss or damage to the Product passes to the customer upon delivery.

5. Warranty

  • Products sold by Steadfast are covered under a limited warranty as specified at the time of purchase or in the product documentation.
  • Warranty does not cover damage caused by misuse, unauthorized repairs, accidents, or normal wear and tear.
  • For warranty claims, customers must contact Steadfast with proof of purchase.

6. Returns & Refunds

  • Return and refund requests are evaluated on a case-by-case basis and must be raised within [insert number] days of delivery.
  • Products must be unused, in original packaging, and accompanied by proof of purchase to be eligible for return.
  • Refunds, where applicable, will be processed within [insert number] business days after inspection and approval.
  • Custom or bulk orders may not be eligible for return unless the Product is defective.

7. Use of Website

By using this website, you agree not to:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems or data
  • Copy, reproduce, or distribute website content without permission
  • Interfere with the website’s functionality or security

8. Limitation of Liability

To the maximum extent permitted by law, Steadfast shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Products or website, including but not limited to loss of business, data, or profits.

Our total liability for any claim related to a Product shall not exceed the amount paid by the customer for that Product.

9. Intellectual Property

All trademarks, logos, product names, and content on this website are the property of Steadfast and may not be used without prior written consent.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in [insert city, e.g., Delhi/Mumbai/Bengaluru].

12. Changes to These Terms

Steadfast reserves the right to update or modify these Terms at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.